PT.LAUT SAMUTDRA
Jl. Ruin No. 76 Sabee na
Phone: 085358540604
Fax: 021-324567
Sabee na, March 2,
2017
No. 14 / PT-MI /
KKPB / III / 2017
Subject: Complaint
Delay Delivery
To,
Yth. marketing
Manager
PT. LAUT SAMUTDRA
Jln. Ruin No. 76
Sabee na
With respect,
We inform you that
our order goods do not arrive within the agreed time previously.
In
your letter number 178 / PT-KJ / PB / III / 2014 dated May 20, 2017 order goods
we will come no later than the date of 20 February 2017. In fact, goods orders
we only arrived on February 24th. That is, the delivery of goods our late
booking 5 days from the date specified in your letter.
This
delay is certainly a major impact for our company because our customers
expressed to divert its cooperation with other companies. Things like this is a
big loss for us.
Of
course, this delay as we did not expect from recurring in the future because if
you can not keep the agreement again then unfortunately we had to look for
another company as our business partner.
Thank you for your
attention.
Best regards,
Ariyus
marketing Manager